Ordering for Schools

How do I place a school order? Do I need to have an account with PayPal? Can payment be made via cheque or money order? Can I order and pay via mail or fax? What about shipping and handling costs? How will the eBook Set be delivered? Does any special reader need to be downloaded? Do these eBooks have audio? Will these eBooks work on a MAC or on Linux? How do I get my eBooks to look larger on the screen? How do I change my screen resolution? How do I turn off the background colour? How do I print my eBook? What does printer error 3 mean when I print? How secure is the PayPal order form? What is your privacy policy? What do you do with the information collected? How do I contact you? I have a question that isn't covered here.

How do I place a school order?

AUSTRALIAN SCHOOLS: Payment can be made securely via PayPal. Australian schools can also pay via cheque or money order. The ability to pay via cheque or money order is available to Australian schools only. Please contact us for further details.

INTERNATIONAL SCHOOLS: Payment can be made securely via PayPal. Please contact us for further details.

Please note: When you purchase an eBook Set for your school you are actually purchasing the right to use that eBook under a Site Licence agreement that covers your school. The eBook is protected by copyright and cannot be resold or distributed in any way. View the Site Licence.
Any orders placed on a weekend or public holiday may not be processed until the next working day.

Do I need to have an account with PayPal?

No, you do not need an account with PayPal to pay via credit card.

Can payment be made via cheque or money order?

Australian schools can pay by cheque or money order. Please contact us for further details. This option is for Australian schools only.

Can I order and pay via mail or fax?

Yes, but this facility is for Australian schools only. Please contact us for further details.

What about shipping and handling costs?

The price includes postage anywhere in the world. The eBooks are shipped on a CD-ROM.

How will the eBook Set be delivered?

The eBook Set will be sent to you on a CD-ROM. Postage anywhere in the world is already included in the price.

Does any special reader need to be downloaded?
No, all the eBook Sets are packaged as .exe files. They do not need a special reader.

Do these eBooks have audio?

No, due to software restrictions these eBooks do NOT contain audio.

Will these eBooks work on a MAC or on Linux?

MAC users need Virtual PC or similar to view these eBooks. Linux users need WINE or similar to view these eBooks.

How do I get my eBooks to look larger on the screen?

These eBooks are designed to be viewed on a 800 x 600 screen. The eBooks may be viewed on screens set at higher resolutions (such as 1024 x 768) but they will appear a little smaller.

How do I change my screen resolution?

Right click on an empty area of your desktop, click "Properties", click the tab "Settings", under "Screen Resolution" move the slider to "800 by 600 pixels". The screen will go dark for a moment then reappear with the new resolution.

How do I turn off the background colour?

Double-click on the file to open your eBook. When the eBook is opened, the background will automatically change to a solid colour to allow you to better view your eBook. You can turn off the background colour at any time by right clicking on the eBook to bring up the menu. You can then click the background on or off. Alternatively, there is a special "On/Off Background" button on the first page.

How do I print my eBook?

Click on "Menu" on the top left hand corner of your eBook. Click "File" and select "PrintActualSize" or "FullSize". For best results, click on Preferences in the Printer window that appears and select "Landscape". The quality of the printedeBook will depend on how up-to-date your printer driver is.

What does printer error 3 mean when I print?

This error occurs when the printer does not support certain Windows print settings required by the eBook to print. The eBooks support a wide variety of printers, unfortunately some printers or their drivers may lack the basic requirements to print certaineBooks. if your printer driver is out-of-date, you may be able to find an up-to-date driver on the internet.

How secure is the PayPal order form?

PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, the PayPal server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

What is your privacy policy?

Blue Jellyfish Press will totally respect your privacy. We will not divulge any information from or about customers to a third party. We do not hold any information about customers on the internet. We only collect information necessary to fulfil orders and this is held offline.

Blue Jellyfish Press respects your privacy. We use any information that we collect about you to process your orders. Details of credit card numbers are passed directly onto the bank and are not stored online by Blue Jellyfish Press. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented. Your information is never shared, sold or otherwise passed on to a third party.

What do you do with the information collected?

When you place an order we need to know your name, email address, delivery address, credit card details. This gives us all of the information that we require in order to get your order to you. Blue Jellyfish Press will not collect any personal information about individuals except when provided by such individuals.

How do I contact you? I have a question that isn't covered here.

If your question has not been covered in the above information, please .

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